Login

Seamless WhatsApp automation for every business

Broadcast Campaigns

Send bulk WhatsApp messages with high open rates & detailed analytics to boost engagement and sales.

Smart No-Code Chatbots

Automate FAQs, lead capture, and customer support with AI-powered chatbots—no coding required.

Shared Team Inbox (CRM)

Manage all WhatsApp chats in one place, assign conversations, and collaborate seamlessly with your team.

QR-Based WhatsApp Login

Log in instantly without your phone, enable multi-agent access, and manage conversations faster.

Automation & Workflows

Set up auto-replies, keyword triggers, and campaign sequences to save time and improve response speed.

Analytics & Reporting

Track campaign performance, customer interactions, and team efficiency with easy-to-read reports.

Frequently Asked Questions

Find answers to common questions here. If you need more help, feel free to contact us!

  • Generals
  • Price and Plans
  • Updates and Bugs
  • What is MetaConnect?
    MetaConnect is a WhatsApp-based CRM platform that helps businesses manage chats, automate responses, and run marketing campaigns efficiently.
  • Does MetaConnect use the official WhatsApp API?
    Yes. MetaConnect integrates with WhatsApp through the official Meta Cloud API for secure and reliable messaging.
  • Is there a free trial available?
    Yes, we offer a 3-day free trial with full access to all features. No credit card required!
  • Can MetaConnect integrate with other apps via the API?
    Yes. Developers can use MetaConnect’s API to connect with CRMs, websites, or other third-party tools seamlessly.
  • How can I contact support?
    You can reach our support team by visiting our website or emailing us at support@mersal.ws.
  • Are there any hidden fees?
    No, MetaConnect charges are fully transparent. However, any Meta Cloud API usage fees are separate and billed directly by Meta. These API charges depend on the number of messages sent and received through WhatsApp and are not included in your MetaConnect subscription.
  • What plans do you offer?
    We offer 3 pricing plans: Basic, Standard, and Premium. Each plan is designed to cater to different business needs, offering various features and agent limits.
  • How much does the Basic Plan cost?
    The Basic Plan costs $50/month.
  • Can I add more agents to my plan?
    Yes, you can add more agents.
  • Is there a trial period?
    Yes! All plans come with a 3-day free trial, giving you full access to all features without requiring a credit card.
  • Can I switch plans?
    Yes! You can upgrade or downgrade your plan at any time to better suit your needs.
  • How do I report a bug?
    If you encounter a bug, please contact our support team via email at support@mersal.ws with a detailed description of the issue, including any error messages or screenshots, if possible.
  • How long does it take to fix a bug?
    We prioritize all reported bugs and work to fix them as quickly as possible. Simple issues may be resolved within a few days, while more complex issues may take longer.
  • How can I stay updated on new features and bug fixes?
    You can check our website or follow us on social media for the latest updates. We also send email notifications for any significant changes, updates, or fixes.
  • What should I do if the platform isn't working properly after an update?
    If the platform isn’t working as expected after an update, please try refreshing the page, clearing your cache, or restarting the app. If the issue persists, contact support for assistance.

Get in Touch

To get in touch with us, please fill out the form below or contact us through the following methods