Terms and Conditions

MersalChat Terms and Conditions

1. Acceptance of Terms

By using MersalChat, you agree to comply with and be bound by these Terms and Conditions, along with any other policies or guidelines that may be posted on the platform.

2. Service Description

MersalChat provides a web-based communication platform for businesses to manage WhatsApp communications, offering features such as multi-agent support, automation, API integrations, and more.

3. Account Registration

To use MersalChat, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials.

4. User Responsibilities

You agree to use MersalChat in accordance with all applicable laws and not to misuse the platform for illegal or unethical activities. Any prohibited activities include, but are not limited to, spamming, distributing malware, or attempting unauthorized access to the system.

5. Pricing and Payment

MersalChat offers various subscription plans. Payment for the selected plan will be charged monthly or annually, depending on the billing cycle. All payments are processed in USD.

6. Free Trial

MersalChat offers free trial for new users. After the trial period, you will be charged based on your selected plan unless you cancel your subscription.

7. Termination

MersalChat reserves the right to suspend or terminate your account if any of these terms are violated. You may cancel your subscription at any time, but no refunds will be provided for unused portions of the subscription period.

8. Privacy and Data Protection

Your privacy is important to us. We will handle all personal and business data in accordance with our Privacy Policy, which can be accessed separately.

9. Modifications

MersalChat reserves the right to update or modify these Terms and Conditions at any time. You will be notified of any changes, and your continued use of the platform constitutes acceptance of the updated terms.

10. Limitation of Liability

MersalChat is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the platform, including but not limited to loss of data, revenue, or profits.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kingdom of Bahrain

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us